Car repair business has been changing when car technology is becoming high-tech. Car manufacturer supports OEM dealers and train mechanics with disclosure of all car repair information. Independent repair centre and mechanics are not trained enough to get sophisticated car repair without diagnostic tools for vehicles like Honda, Toyota and premium cars.
It has been believed by some (in USA) that car manufacturers are just trying to protect dealerships as they make more of their money from follow-up service than they do selling cars.
In USA, small car service centre invest in costly equipment and training for repair staff. They want to purchase the same equipment that the dealers purchase. The State House could pass a bill that would force car manufacturers to share sophisticated repair information with independent mechanics, not just their dealerships. That would make Massachusetts first in the nation with the so-called Right to Repair Act.
In Europe, officials rules covering the car sector could make it easier for consumers to use independent repair facilities rather than authorised service station garages.
In India, most of the small car repair shops rely on mechanics who have worked with OEM dealer earlier or they are self-trained and have no formal training. Scarcity of knowledgeable car mechanics makes difficult for small business to sustain and many workshops are out of business.
All over the world, majority of car owners interested to get their car servicing to neighborhood workshops or mechanics rather going to OEM dealers. It is truly said “I simply want my local mechanic to be able to fix my car or it is not a suitable car for me”
Source:WBUR.org