Honda’s Indian subsidiary will recall over 50,000 of cars to replace a defective part that could stall engine restarts and will affect new Hond city cars. This is second recall by the Japanese major since last January when it recalled 8,532 City cars made in 2007 to replace defective power window switches that could cause fire.
Honda car manufacturer are not the only one did this recall, last year Toyota ran into problems after recalling close to nine million vehicles globally. A bulk of those recalls were in the USA. The move dented Toyota’s image and the firm announced that it could face losses of $2 billion due to output and sales slump globally.
According to The Economic Times news today, India has been witnessing a spurt in recall as the domestic automobile industry has been growing at 30%. Maruti Suzuki recalled 40,000 A-Star cars last year due to leakages from the fuel tank. Other companies such as Tata Motors faced recurring problems of fire in the Nano and has asked the owneers to re-check their cars but stopped short of calling it a recall. The first ever recall of sorts was that by Maruti Suzuki (then Maruti Udyog) which recalled its popular hatchback Zen in the year 2000 due to a faulty steering system.
Here is what you can do when your new car has defective components
Since total recall is every manufacturer’s worst nightmare – the product that the company has spent millions developing, producing, marketing and shipping all around the world may have a fault. (Source:worldfinance) so they avoid total recall unless there are many disputes arise.
Preferably they would try to avoid giving you “replacement” or “refund”, but it is customers right under Sales acts that customer can demand full car “replacement” from car manufacturer. There are many cases when car manufacturer has no recall but few vehicles have faulty parts.
There are few suggestions if things go wrong with you.
1. Take the car back to the dealer and tell him about the problem.
2. Probably car dealer will offer you replacement of spare parts under warranty, but you can even reject it and hand over the keys and give your reasons in writing, requesting a refund.
3. Since mostly cars are under finance, so you have to give Finance Company your rejection reasons, and then let them deal with it on you behalf. If the dealer refuses your rejection of the car, you’ll have to speak to the manufacturer; they may be able to negotiate a solution.
Source:
The Economic Times
The BigPondNews